Returns Policy

At PartsDirect.parts, we want you to be completely satisfied with your purchase. If you need to return a part, please review our policy carefully to ensure a smooth process.

Returns:

• To initiate a return, please contact our team to arrange the return and receive instructions.
• Invoice Requirement: A copy of your original invoice must be included with all returns.
• Restocking Fee: A 15% restocking fee applies to all eligible returns.
• Condition of Returns: Parts must be uninstalled, unused, and in their original packaging to qualify for a return. We cannot accept used, installed, tried, or electrical parts.
• Right to Refuse: We reserve the right to refuse any return that does not meet the above criteria.

Return Window:

• Return requests must be made within 30 days of receipt of the item.

Cancellations:

• Orders, or portions of orders, may be canceled at any time before shipment.
• If the item was a special order from the manufacturer, a 15% restocking fee may apply even for cancellations.

At PartsDirect.parts, we know your vehicle is important to you, and we aim to make returns and cancellations as straightforward as possible while maintaining the quality and integrity of the parts we provide.