Payment Policy
Payment Policy
1. Accepted Payment Methods
PartsDirect.parts accepts the following payment methods, processed securely through PayPal Commerce Platform:
All prices are listed and charged in U.S. dollars (USD).
2. When Payment Is Charged
Payment is captured at the time of order placement. You will receive an order confirmation email immediately after your payment is processed.
If you cancel your order before it ships, you will receive a full refund to your original payment method. See our Returns Policy for cancellation details.
3. Payment Security
All payment transactions on PartsDirect.parts are processed by PayPal Commerce Platform using industry-standard encryption and security protocols.
PartsDirect.parts does not store, process, or have access to your full card numbers. Payment data is handled entirely by PayPal. For details on how PayPal handles your payment information, see PayPal's Privacy Policy.
4. Pricing and Currency
- All prices displayed on PartsDirect.parts are in U.S. dollars (USD)
- Prices and availability are subject to change without notice
- In the event of a pricing error, we reserve the right to cancel the order and issue a full refund
- We do not currently process international orders or non-USD currencies
5. Shipping Costs
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Rough Country orders qualify for free standard shipping. All other brands are carrier-calculated. See our Shipping Policy for full details.
Contact Us — Payment Questions
58 S. River Dr, Suite 101, Tempe, AZ 85288
📞 (602) 654-0207
✉️ [email protected]
🕐 Monday–Friday, 9am–5pm EST · Response within 24–48 hours